Returns & Exchanges

We want you to be completely satisfied with your Lisa Eldridge Beauty purchase. If you are not entirely happy, we offer a 14-day return period for products in their original, unopened, and unused condition.

Return Process

  • 1.
    Initiate Your Request

    Contact our Customer Care team via the online portal with your order number and the reason for your return to receive a Return Authorization.

  • 2.
    Prepare Your Package

    Securely pack the unused items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.

  • 3.
    Ship the Items

    Affix the provided return shipping label to your package and drop it off at your nearest authorized carrier location.

  • 4.
    Quality Check & Refund

    Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 7-10 business days.